Dates of Stay 21 – 23 July 2014
Will We Return Yes
Rates Harbour View room only from $170. Panorama Suite from $259.
Value for money Very good
Check-in We checked in early at about 10am. Enquire beforehand if this is available for you. Normal check-in is 2pm.
Room Type Harbour View Room (room only)
Rate $170 per night
Breakfast Full hot and cold buffet available for 1,600 Vt extra per night. Some rooms include this so enquire at check-in.
Tea and Coffee: Yes
Mini Bar: No
Clock Radio: Yes
CD Player: No
TV Channels: Foxtel
Internal or External Noise: No noise at all, despite being a large hotel and on the Main Street. Guaranteed peace and quiet.
Work Desk: Yes
Ironing Board: Yes
Bath robes and slippers: No
Lounge: No lounge. A coffee table and chairs are provided on the balcony overlooking Vila Bay.
Wifi: Free Wifi is available in all rooms and public areas of the hotel. Obtain a password at reception, and note that the password changes every Monday morning.
Services directory: Yes
Smoking: Non-smoking in the room. Smoking allowed on the verandas.
General comfort: Good. Quite firm.
Pillow comfort: Very good. Plenty provided.
Squeaky: Not at all
Space to put own toiletries: Yes
Quality of complimentary toiletries: Good
Shower temperature: Perfect
Shower power: Perfect
Water stays in shower: Yes. There is also a bathtub that looks out to the bedroom and balcony.
Availability: Free Wifi is available in all rooms and public areas. Ask at reception for the password, which changes each Monday morning.
This is available 24/7. Enjoy great food from the comfort of your bed or enjoy the stunning views from the balcony. Great range of food available. We also utilised their laundry service, which was brought back within a few hours, items neatly folded and some even hung up in our robe for us.
Size The Resort is the largest building in Vanuatu at six stories high, with 74 rooms that all look out over Vila Bay and down to the pool and restaurant dining area below. As well as Crystals Restaurant, there is also an on-site Day Spa and a Casino. Keep your meal receipts as they count for credit in the casino.
Proximity to Town Right in the heart of Port Vila, within walking distance to shops, cafés, chemist, money exchange and ATMs.
Easy to find Very easy to find. It’s the biggest resort in the centre of Port Vila. All the local drivers know where to go.
Reception: Open 24 hours
Currency Exchange: No
Safety Deposit Box: No
Guest Dry Cleaning: Yes
Guest Laundry: Yes
Business Centre: Yes
Meeting Rooms: No
Photocopying and Faxing: Yes. Printing will be charged to your room.
Time Taken: 5 minutes
Accuracy: Perfect. Actually, we received an upgraded room, so even better!
Politeness: Smiles all round
Newspaper offered: No
Friendliness: Very friendly
Responsiveness to complaints: No complaints
Helpfulness: Very helpful
Cleaners: Very friendly
Table Availability: Straight away
Politeness: Smiles all around
Range available: Very good, hot and cold
Cost: Reasonable, but not too dear
Time Taken: Average
Accuracy of order: Spot on
Presentation: Very nice
Overall food rating: Delicious food at all times of day. We ate here numerous times during our stay and could not fault any of the food.
Presentation The whole resort is extremely well presented, luxurious and very clean. Extensive seating is available within reception, with most of it looking out over the swimming pool and Vila Bay. The casino interior reminds us of a James Bond type scenario, well worth a look.
Swimming Pool – Yes
Tennis Court – No
Gym – No
Sauna – No
Scuba diving – No
Snorkelling – No
Fishing charter – No
On-site massage – Yes
Beauty salon – Yes
The resort is great for business travellers, couples, families and groups.
Nearby Attractions 10min drive to the airport. Right in the heart of the shopping district. Walk to all tourist operators, and wait less than 30seconds for any taxi or bus to go past the front door.
Address Lini Highway, Port Vila, Efate, Vanuatu Phone: 678 28882 Web: www.grandvanuatu.com