In a few words: Fantastic views, lovely brand new room, friendly service
Dates of Stay: 18-20 May 2016
Will We Return: Yes
Rates: Check with the resort directly, as being brand new there were various specials available at the time of us booking
Value for money: Very good
ROOM
Check-in: 2pm
Check-out: 10am
Room Type: One-bedroom Ocean View. The room has a separate bedroom which can be closed off if you have an early riser. Both bedroom and living area have TVs.
Rate: $149 per night (opening week special)
Breakfast: No breakfast is included, but the room is fully self-contained so you can cook yourself. For $80 you can get a hamper delivered to your room, booked directly through Reception, with a variety of drinks and snacks, including staples like bread, milk and water.
ROOM FACILITIES
Tea and Coffee: Yes
Biscuits: No
Milk: Yes
Mini Bar: No
Clock Radio: Yes
Fan: No
CD Player: There is a DVD player with USB input connected to the TV.
TV: 42″ LCD
TV Channels: Standard
Air-conditioning: Yes
Internal or External Noise: With the balcony doors closed, the room is very quiet. With the doors open, you can hear standard road noise, and some sounds from the ocean across the road. It is much quieter than other resorts we have stayed at overlooking Cavill Avenue.
Work Desk: Yes
Powerpoints: Sufficient
Iron and Ironing Board: Yes
Bath robes and slippers: No
Lounge: 1 x Double Seater and 1 x Single Armchair
Dining: Dining table with 3 x seats
Wifi: Free unlimited wifi is offered in the rooms.
Services directory: No, but the resort is very new and this may be something that will come in the future
Ventilation: Good
Smoking: All rooms are non-smoking
Bed
General comfort: Very good. Firm but not hard.
Pillow comfort: Very good. Plenty provided.
Squeaky: Not at all
Bathroom
Size: Medium
Cleanliness: Spotless
Space to put own toiletries: Yes, good bench space and plenty of cupboard room
Tissues: We don’t recall seeing any, but they could have been in the bathroom and we missed it behind our toiletries or in the cupboard
Quality of complimentary toiletries: Very good
Shower temperature: Perfect
Shower power: Perfect
Shower size: Roomy, space for two
Water stays in shower: Yes
Internet Access
Availability: All rooms are offered Wifi
Functionality: No issues at all
Cost: Free
Room service: Not available
THE HOTEL
Size: Set over 41 floors, there are three types of rooms to choose from, each with different levels of inclusions and varying views of either the Surfers coastline or city and mountains in the background. We stayed on Level 12, and really enjoyed the ocean and night light views. Level 27 contains the gym (good size, enough equipment and fantastic views of the ocean and city), residents lounge with TV areas, and an outside terrace with plenty of seating for a group as well as a BBQ. The rooftop on Level 41 has incredible views, with plenty of seating all around, and just a fantastic place to relax and watch the sunrise, sunset, or relax in the sun. Whale season would be fantastic from this resort!
Proximity to Town: About 3km north of Cavill Avenue in the heart of Surfers Paradise. Walk to the beach and shops, or only 5 minutes drive to major shopping centre and cinema.
Easy to find: Yes
RESORT FACILITIES
Reception: 24-hour
Tour Desk: Yes
Concierge: No
Currency Exchange: No
Safety Deposit Box: No
Guest Laundry: Rooms all have their own laundry tub, washing machine and dryer
Meeting Rooms: Yes
Conference Rooms: Yes
Check-in
Queues: None
Time Taken: 10 minutes
Accuracy: Spot on
Politeness: Smiles all round
Newspaper offered: No
Car Parking: Yes. There is a 2.2m height limit. We have a lot of difficulty in other resorts because of having a 4WD, so this was a very pleasant surprise. You may have to get out of the car to swipe yourself in as some spots are tighter to manoeuvre.
Cost: Nil
Undercover: Yes
Secure: Yes. You will need a swipe key to get in and out
Quantity: Plenty
Size of Spaces: Normal
Proximity to reception: Not far to walk to the lifts
Staff
Friendliness: Very friendly
Responsiveness to complaints: Nil complaints
Helpfulness: Very helpful
Cleaners: We didn’t come across any cleaners during our stay
Presentation: Being brand new, the outside of the building is extremely nice, with a very modern look which extends into the lobby. There wasn’t any seating in the lobby area yet but furniture was being fitted during our stay so hopefully this will be coming for future guests during busier times. There are enough lifts to service plenty of guests, and all landscaping (ground floor and levels 27 and 41) is neat and tidy, not over the top.
Fitness Activities
Swimming Pool – Yes
Tennis Court – No
Gym – Yes
Sauna – No
SUITABILITY
The resort has strict policies on bucks/hens parties, schoolies, etc. which isn’t a problem as it keeps noise and any issues well away. If you have a group, it is a great place with common areas on levels 27 and 41 to meet. Conference facilities are available. We would suggest it is best for couples and business professionals. For long-term stays, it is close to all the Gold Coast has to offer, including theme parks, beaches, shopping centres, etc.
LOCATION
Nearby Attractions: Within walking distance to Surfers Paradise Beach, and a 10min walk to Cavill Avenue with a number of shops, from high-end clothing to Woolworths for groceries. It is only a 5-minute drive from shopping centres with cinemas, and a 20-minute drive to all the Gold Coast’s theme parks. SeaWorld is only a 2-minute drive up the road.
OUR RATING: Loved our stay, and quite simply blown away by the views on the common areas on levels 27 and 41. We enjoy keeping fit so the gym was a bonus, well equipped, and definitely more enjoyable with the spectacular views. We wouldn’t hesitate to stay again.